Last updated: July 31, 2026

Privacy Policy

1. Data we process

Wabox processes account details, organization memberships, team activity, customer contact information, conversation content, uploaded files, and messaging-provider events submitted by you or received from connected accounts.

2. Why we process it

We use this data to authenticate users, enforce organization and number access, deliver messages, run requested automation, provide support, secure the service, and improve reliability. AI features process only the content needed for the enabled feature and should be configured according to your organization's data policy.

3. Providers and retention

Wabox may use infrastructure, email, AI, storage, and messaging providers selected by the service operator. Data is retained for as long as needed to provide the service, meet contractual or legal obligations, resolve disputes, and maintain security records.

4. Your responsibilities

You are responsible for providing required notices, obtaining any necessary permissions, honoring customer rights, and using Wabox only with data you are authorized to process.

5. Contact

For privacy requests, contact the Wabox administrator for your organization or the support address provided in your service agreement.